Back office/Content Management – Team Lead
Accenture
Lisbon
há 52 dias

Back office / Content Managment Team Lead for Accenture Operations

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world’s largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at .

Key Duties and Responsibilities : Manages transaction processing teams operating in two shifts

Responsible for :
  • Meeting metrics
  • Meeting metrics
  • Improve operating efficiency
  • Develop people
  • Develop relationship with client counterparts
  • Manage contract terms and conditions
  • Coordinate and manage assigned capability roles
  • Qualifications :

  • At least 3 years supervisory experience
  • Fluent in Spanish or French or Italian
  • Fluent in English
  • Management reporting experience
  • Managing measured productivity of team
  • Experience managing productivity-driven operation
  • Strong leadership skills
  • Ability to learn quickly through self-study, classroom, and hands-on experience
  • Strong analytical skills
  • Strong communication skills with all levels of employees and management
  • Ability to perform special projects as needed in addition to daily responsibilities
  • Strong organizational skills
  • Flexibility to work straight night shift and overtime; or swing shift.
  • General knowledge of human resources policies and procedures
  • Ability to organize staff and supervise workload for maximum efficiency
  • Increva-se
    Adicionar aos favoritos
    Remover dos favoritos
    Increva-se
    Meu e-mail
    Ao clicar em "Continuar", você concorda que a neuvoo coleta e processa seus dados pessoais, que você forneceu neste formulário, para criar uma conta neuvoo e assinar nossos alertas por e-mail, de acordo com nossa Política de Privacidade . Você pode retirar seu consentimento a qualquer momento, seguindo estas etapas .
    Continue
    Formulário de candidatura