BNP Paribas is a leading European bank with an international reach. It has a presence in 73 countries, with more than 192,000 employees including more than 146,000 in Europe and over 4,000 in Portugal alone.
BNP Paribas is present in Portugal since 1985, having been the first foreign bank to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Worldwide, the Group has key positions in its three main activities : Domestic Markets and International Financial Services (whose retail-
banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises : corporate clients and institutional investors.
The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.
BNP Paribas is recruiting for its European Finance Operations Center in Lisbon, part of the Group Finance function. Group Finance is responsible for compiling and processing accounting and financial information in order to ensure its publication and to provide Executive Management with the necessary information for the entire Group’s financial management.
We are looking for a to join the Lisbon team in charge of the projects, maintenance and administration of Group financial systems.
The candidate will have the opportunity to work on a Request Tracking tool, which aims at tracking support requests between users of Finance tools and teams in charge of the tools’ administration.
The position will provide the candidate with a good understanding of interactions between finance stakeholders and an opportunity to improve the knowledge of finance activities within a Financial direction of a major and leading European Bank.
ROLE AND RESPONSIBILITIES
Understand operational processes and implement associated workflows in the tool
Optimize the management of user requests
Change management / training sessions for the new users
Management of clients’ Q&A
Assist RTS users in setting up dashboards and key indicators
Collect and centralize clients’ needs to improve the tool’s functionalities
Perform studies to understand the impact of new clients’ needs on the tool
Summarize the business requirements with the relevant stakeholders
Work closely with BNPP IT teams, located in France, to deliver the upgrades following the roadmap of the tool’s releases
Perform the testing phase with clients and IT teams and organize Go / no-Go meetings
Carry out the tool’s implementation in new entities of the Group
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity.
We strive to reflect the society we live in, while keeping with the image of our clients.
Please note that only applications submitted in English will be considered