Alpha
Nobel Biocare
Vila Nova de Gaia, 13, PT
há 7 horas

The Customer Service Representative supports the Customer Service Department by ensuring that Alpha-Bio Tec is a valuable partner.

He / she is an excellent team player with a strong service and sales mentality. Cooperate with integrated departments and collectively ensuring the desired outcome.

Reports to : Customer Service Manager

The main duties :

Ensures a correct Customer Master Data maintenance

Ensures a correct Customer Discount Maintenance

Ensures a correct Order Handling

o Invoices

Ensures fulfillment of the local fiscal rules

Ensures fulfillment of the local Terms and Conditions of Sales

o Freight charges

o Warranty and Product Complaints

Ensures a correct Consignment Stocks management

Reaches the local Customer Service targets

Implements all EMEA procedures and processes linked to Customer Service and agreed with the local Customer Service Manager

Promotes campaigns and offers agreed with the local Customer Service Manager

Candidates should have :

  • University or Bachelor degree
  • Expert knowledge in customer service process and procedures
  • Expert knowledge in warehouse process and procedures
  • Fluency in Portuguese, advance level of English is desired
  • Excellent communication skills
  • Minimum 3 years of experience as Customer Service Representative - Health Care background is a plus
  • Danaher Corporation OverviewDanaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide.

    Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions.

    Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage.

    We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

    At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries.

    We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders.

    Come join our winning team.

    Full-time

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