Purpose & Overall Relevance for the Organization :
adidas Shared Services in Porto delivers high quality services for Accounts Payable, Accounts Receivable, Retail Accounting, eCommerce Accounting and other Finance processes as well as HR Services for adidas companies located in Europe and Americas.
Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management.
The team deliver all activities in timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.
Key Responsibilities :
Secure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment
Drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers
Manage customer relationship, which includes problem resolution and root cause analysis
Assess & review the credit risk on the customer on regular basis, calculate and suggest the required credit limits
Decide on the release of the blocked orders and ensure timely release
Provide insight in the development of the accounts receivable position of the customer to sales and finance teams
Act as the first point of contact for the process related issues and escalations
Manage the relationship with customer service and other stakeholders in the business
Identify the improvement opportunities and support their implementation
Lead the process and improvement focused projects for Credit and Collections
Support ongoing projects for the implementation of technology solutions
Ensure the lowest possible write off for uncollectable balances
Provide insight into the calculation of the required provision for uncollectable balances
Support requests from partner Finance departments
Establish and maintain strong financial controls over the work performed
Acting as the backup for the Team Leader
Key Relationships :
Record to Report
Knowledge, Skills and Abilities :
Strong Finance Acumen
Solid experience with SAP
Experience in a Shared Service environment or similar
Ability to read, write and communicate in English and Greek or Serbian in a business setting
Ability to pay close attention to detail and high degree of customer orientation
Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.
Strong problem solving and analytical skills
Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance.
Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obviou
Requisite Education and Experience / Minimum Qualifications :
5 plus years relevant work experience in the accounting / business area
Broad and deep theoretical understanding of job function