BNP Paribas Cardif Services Portugal is currently seeking a System Administrator M / F for its NWM department, specialized in IT Support / System Administration available to start asap.
Main Functions :
Install, test, configure and provide technical advice on telecommunications systems;
Plans network installations by studying technical specifications; preparing an installation schematic;
Install workstations, peripheral equipment and software;
Verifies service by testing and re-programming circuits, equipment, and alarms, identifying and correcting problems, conferring with engineers;
Maintain daily performance of computer systems;
Respond to email messages for customers seeking help;
Ask questions to determine nature of problem;
Walk customer through problem-solving process;
Run diagnostic programs to resolve problems;
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems;
Install computer peripherals for users;
Follow up with customers to ensure issue has been resolved;
Gain feedback from customers about computer usage;
Run reports to determine malfunctions that continue to occur.
Provide support :
Provide support to users for technical purpose;
Provide the procedures and documentation necessary to a good running of the infrastructure.
Skills & Basic Features :
Experience on Multinational environment
Good knowledge in English written and verbal communication;
Strong Team interaction;
Ability to handle several tasks simultaneously and effectively;
Strive continuously for customer satisfaction;
Good capability of managing stress and conflicts and strong leadership;
Aim to deliver high quality results;
Good capability of managing stress and conflicts;
Active listening and good questioning ability;
Ability to plan and to prioritize workload;
Be receptive and able to quickly adapt to operation changes;
Other language (French)
Willing and able to work outside normal office hours under exceptional circumstances
If your profile and motivations matches our needs, you feel motivated to join our company do not hesitate in sending us you application , we will be delighted to consider you for this position.
Please note that only applications submitted with :
CV in English
Certificate of Studies
will be considered and to move forward in the application process.
INFORMATION TECHNOLOGY Education Level Post-secondary non-tertiary education / A levels Experience Level At least 1 year Behavioural Competencies Ability to collaborate / Teamwork, Attention to detail / rigor, Organizational skills, Resilience, Client focused, Ability to share / pass on knowledge, Ability to deliver / Results driven Transversal Competencies