Essential responsibilities and duties
The Sales Business Analyst’s role is to support and enrich our SAP core model.
In addition to that, the Sales Business Analyst is in charge of enriching and implementing new tools around the sales area in order to support the Sales community within Faurecia environment.
He / She ensures that the different stakeholders collaborate properly
Main Missions and Results :
Act as internal SAP expert for his / her domain : implementation of the corresponding modules / tools in close cooperation with KU and competence center.
Support Functional Design Team Leader in developing and enhancing the ERP core system and other applications in the Sales domain.
Write / maintain functional specifications.
Support integration activities for data migration, interfaces and data warehouse.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems / functionalities, and other post-implementation support.
Review existing business process documentation for applicability and modify as necessary.
Ensure user training and make sure that tools are correctly used by Sales community.
Track bug fixing with the competence center or with the editor.
Meet with decision makers, system owners, and end users to define business and sales requirements and system goals, and identify and resolve system issues.
Lead and participate in design sessions regarding new functionalities for the purpose of enhancing business processes and information process flow.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Provide guidance and / or instruction to peer staff members.
Master degree in Engineering or Business School
Very good level of English compulsory (spoken & written)
A third language is a plus.
Position desired skill elements :
Extensive Experience (4+ years) within SAP in industry environment
Customizing experience and EDI knowledge
ABAP programming is optional
Experience in Sales domain is a plus
Experience in project management or project mode
Soft Skills elements :
Good communication and expression skills in an international environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment.
Ability to prioritize and multitask. Flexibility and adaptability in work approach
Ability to conduct research into systems issues
Solid written and oral communication skills as well as listening and interpersonal skills
This positions requires a level of travelling around 20%