Dutch speaker Customer service for bol.com (m/f) Lisbon
Teleperformance Portugal
Lisbon, Portugal
há 5 dias
source : Europe Language Jobs

Description

Providing customer service in an international environment. This means that you will, among other things, offer assistance, answer questions and provide information to customers.

Our Client

Bol.com is one of the largest E-commerce sites in the Netherlands and the market leader in online sales of books, entertainment, electronics and toys.

Visitors to the online department have access to more than six million products. Market research shows that the store is one of the most popular stores with customers from the Netherlands and Flanders.

Responsability

  • Being responsible for customer questions within a set period of time;
  • Answering customer questions through troubleshooting;
  • Identifying possible escalations and resolving them according to the correct procedure;
  • Collaborating with the back office and other departments to offer a targeted solution to the customer.
  • Requirements

  • You must have an excellent command of Dutch, both oral and written;
  • Have an excellent knowledge of the MS Office suite;
  • Have completed at least VMBO;
  • Enjoy dealing with people and have excellent communication skills;
  • Have a professional manner and be able to work within a team;
  • Have an international mindset;
  • Be willing to relocate to Portugal;
  • Have prior experience in a contact centre role, preferably.
  • Offer

  • Possibility to live in one of our apartments in Lisbon;
  • Excellent opportunity within a growing multinational company;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Annual complementary return flight to your home country (within Europe), offered by Teleperformance Portugal;
  • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
  • Free Portuguese language courses, sports activities and organised events.
  • Skills

    Customer Service Dutch Speaker Lisbon Portugal Relocation Package

    Company

    Teleperformance Portugal

    Included

    check circleBe one of the first to apply

    Reportar esta oferta de trabalho
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Candidate-se
    Meu e-mail
    Ao clicar em "Continue", autorizo a neuvoo a processar os meus dados e a enviar-me alertas de e-mail, conforme detalhado na Política de Privacidade da neuvoo . Posso retirar o meu consentimento ou cancelar a subscrição a qualquer momento.
    Continue
    Formulário de candidatura