Description

Are you passionate about the world of Online Marketing? Teleperformance Portugal is looking for someone with excellent communication and problem-solving skills.

Start a promising career, find the solution to issues of business customers, and maintain a positive relationship between them and the company.

ResponsibilitiesAnalyze issues of business customers, partners, clients, or internal stakeholders and find the best ways to resolve themAddress issues via chat, email, or phone channels, following operating procedures Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issuesAdapt existing processes to craft alternate solutions or escalate critical or more complex queries to the next level for resolution

Requirements

Excellent communication skills in FinnishBachelor’s degree (preferred)Minimum 6 months of relevant customer care experienceGeneral understanding of online marketing products / services being supported Excellent communication skillsDynamic and organized

Offer

International career in a multicultural environmentTraining and familiarization phaseOpportunity to grow in a multinational companyAccommodation in a company apartmentRefund of initial flight expensesFree annual flight to the homeland Nordic Jobs WorldwideNordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon.

We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.