Account Executive - Retail, Transports & Infra
Lisbon, Lisbon, Portugal
há 5 dias

As a company, Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We empower our own people to achieve more and make a difference in the world.

Join us and lead transformational impact with our top customers.

The Account Executive at Microsoft serves as the face of Microsoft leading our most valued customers into the digital age.

This role is vital to Microsoft’s competitive ambitions.Traditional sales engagement methods have evolved and customers are seeking consultative partnerships, not vendor, customer relationships.

Armed with world class cloud solutions, your role is to unlock the potential of enterprise customers by demonstrating clear business value accelerating their digital transition and success : through ideation, project envisioning and value demonstration, either leveraging MS resources, partners and ISVs.

High level customer satisfaction is a key measure, as are revenue, consumption and adoption targets across our 3 clouds.

The most successful Account Executives are ultra-resourceful, master orchestrators of virtual teams, programa management skilled, problem solvers, industry savvy and exceptionally curious to listen and learn from their customers, but also leadership by influence considering the level of horizontal resources and support teams.

These attributes allow them to become recognized as Trusted Advisors and have significant impact in elevating their customer’s business.

This role offers incredible opportunity to accelerate your career by driving business impact that can change the future.

Be a part of a transformative, learning culture that drives innovation.It has never been a better time join Microsoft and see up close the digital revolution.


Plan and present clear vision of customer success for retail / consumer goods / transports & infrastructure customers

  • Build and own holistic customer plan detailing critical insights and new business opportunities in the territory;
  • Build coalition of support at C-level both inside Microsoft but mainly with customers in the industry, based on digital transformation business impact pitch and action plan to achieve it;
  • Develop and lead team centric approach with extended teams.Direct clear opportunity to lead by influence virtual account team members;
  • Increase technical and industry acumen delivering innovative ideas to accelerate customers success in the cloud;
  • Construct and / or consolidate a though leadership market / POV statement that support MS differentiation in the market / industry;
  • Execution

    Laser focus on business outcomes that propel customer satisfaction and return, whilst achieving company s objectives :

  • Consistent, repeatable achievement of revenue and consumption targets through disciplined pipeline, forecast management;
  • Leverage and usage of key business insights to elevate customer conversation and action;
  • Work closely with partners in terms of planning & execution and business development (deal making) ;
  • World class customer service through alignment of customer objectives and plan to achieve them;
  • Deliver tangible industry solutions to customers to achieve efficiencies, cost savings, and top line growth;
  • Program management capabilities to track, trace and mobilize teams (internal & external) to move ACR engagements from ideation up to execution;
  • Operational (de) construct insight, to effectively mobilize account coverage / resources, teams performance & capacity and engagement fast deployment;
  • Leverage and liaise with international resources and competencies / experts to game up MS market making impact
  • Deal making and negotiation skills for deal closure;
  • Qualifications

    Experiences Required : Education, Key Experiences, Skills and Knowledge :

  • Strong growth mindset. Problem solving and structured approach to overcome complex customer challenges;
  • Strong communication skills, clear and sharp, with sufficient depth to earn client s confidence and attention;
  • Capacity to bridge and translate between technology and business settings / issues / challenges;
  • Proven ability to lead, build trust and be highly credible across levels of organizations;
  • Ability to take chances and navigate with confidence at C-level and high end business decision makers;
  • Organization and diligence (be consequent);
  • Eagerness to learn and to inspire others, based on educative and fact based insights;
  • Strong business background, idealy with some technology-related experience specifically in the Portuguese retail / consumer goods / transports & infrastructure, preferably;
  • Experience in business and / or technology consulting, both in delivery roles as well as business development;
  • A Bachelor’s degree with exposure to Information Technology (or equivalent) is required; MBA is preferred.
  • Fluent in Portuguese and English
  • Profile

    Capabilities & Behaviors Required

  • Sales Achiever Achieve results by understanding digital transformation drivers and customer priorities. Identify new opportunities and help customers accelerate their move to the digital age for their own benefit as well as their customers.
  • Digital Transformation Driver Anticipate market changes to drive industry-relevant solutions to customers, influencing BDMs and ITDMs, building trust with stakeholders and translating Microsoft solutions into business impact and outcomes that accelerate the customer’s digital transformation
  • Sales Challenger Continuously build industry and technical knowledge. Bring innovative industry solutions, benchmarks and references to C-level executives that drive greater efficiencies, optimization and increase customer satisfaction
  • Deal Orchestrator Orchestrate virtual selling team and all Microsoft resources maximizing revenue opportunity.Lead and drive entire sales cycle and leveraging repeatable offerings to accelerate and win deals.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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