Customer Service Advisor BackOffice (m/f/d)
Praxair Distribution, Inc.
Porto, PT
há 5 dias

What you will enjoy doing

  • Provide assistance via phone / mail / email from existing and new / potential customers by solving customer simple queries that impact the performance of the business
  • Ensuring that the data received from the customers is accurately and timely maintained
  • Ensure the maintenance of Master Data Management - covering Customer Master Data, Contract Management and Pricing Master
  • Channel queries to corresponding responsible for complex queries / responsible area (Sales, Credit to Cash, Delivery etc)
  • What makes you great

  • Minimum required Secondary school (High School)
  • Native English and Dutch is mandatory
  • You have knowledge in SAP / ERP Basic is a plus
  • Previous experience in Customer Service (Front Office / Order Entry / Back Office) / Sales preferred
  • Able to communicate efficiently by phone and email with customers on a daily basis (handling requests, complaints etc)
  • Why you will love working with us

    Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives.

    One thing is for sure while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

    Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe.

    The company is committed to technologies and products that unite the goals of customer value and sustainable development.

    What we offer you!

    This role is a full time position based on an limited contract. The standard weekly working hours will be from 7am to 4pm.

    We offer you free hot drinks and water, as well as free fruits and a happiness committee.

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