responsibilities
configuring advanced DataMiner Network Management Systems
resolving customer issues including complex technical scenarios
analyzing client needs and providing solutions
working together with team members, technical account managers and project managers
supporting service, service availability, and quality
providing consultation to help customers realize the full potential of their system
providing critical product feedback
competencies
you are a fast learner who adapts quickly to new situations
you are communicative and have strong interpersonal and organizational skills
you think logically and client-oriented
you have natural technical insight
technical skills
basic familiarity with HFC Broadband, IPTV, broadcast and satellite systems is a definite plus
basic knowledge of C#
strong affinity with MS Windows operating systems
experience with HTML, XML, client-server systems and SNMP
profound knowledge of TCP / IP (firewalls, routers, ), multithreading, Web Services, .Net Remoting and Wireshark
knowledge of relational databases is an asset
typical education
You have a bachelor, master or doctorate degree in ICT, Software and / or Telecom. Skyline Communications offers its own training program for new employees (minimum requirement for the training is one of the above-mentioned degrees).
basic qualifications for consideration
This position requires that you work from our offices located in Aveiro, Portugal. You have good verbal and written communication skills in English.
what's in it for you?
gain experience with a vast array of cutting-edge technologies
be part of a team that has a disruptive impact on the global media and broadband industry
work in an international company while still enjoying the advantages of a small-company culture
an attractive gross salary, depending on your job category and professional experience, with additional fringe benefits
a healthy work-life balance : flexible working hours, work-from-home days
personal Learning & Development budget : credits you can spend on your personal development, with a wide range of opportunities to choose from
time for work and time for fun : get to know your colleagues during all kinds of social activities outside business hours 
