IT Business Analyst
AMPLEXOR
Paço de Arcos, Lisbon, Portugal
há 65 dias

Description

41 OFFICES in 22 COUNTRIES

At AMPLEXOR we innovate, we are experienced and committed to our clients and employees.

We provide digital state-of-the-art solutions that are both universal and tailored to our clients’ needs.

At AMPLEXOR we think global, we think ahead and we think about the future.

At AMPLEXOR we give you the space to grow and the opportunity to develop an international career in a multicultural environment.

About the role :

We are currently looking for an IT Business Analyst to be part of our team in Paço de Arcos, Lisbon.

Responsibilities :

  • Outlining and monitoring of the Information Systems strategy across the group
  • Implementation, maintenance and support of the company ITSM solution
  • Qualification, documentation and resolution of functional support requests / incidents
  • Adaptation of configuration items according to the users’ needs
  • Analyze and implement application changes according to stakeholder requirements
  • Coordination and execution of test scenarios for new releases, incl. set-up of test plans
  • Writing and updating of documentation (user, administration and training manuals)
  • Interact with manufacturers as well as external partners
  • Coordination, set-up and execution of training
  • Profile :

  • Academic degree on Information Systems or similar
  • You have up to 3 years of experience on solution analysis, configuration and support
  • Provable knowledge in SQL
  • Technical background with good knowledge of web development
  • Ability to communicate at all levels
  • Proven ability to work in a self-directed manner and collaboratively with others
  • Fast learner and able to handle complex dependencies
  • Fluent English is a must. Any other European language is a plus.
  • Benefits

    Location : Paço de Arcos

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