41 OFFICES in 22 COUNTRIES
At AMPLEXOR we innovate, we are experienced and committed to our clients and employees.
We provide digital state-of-the-art solutions that are both universal and tailored to our clients’ needs.
At AMPLEXOR we think global, we think ahead and we think about the future.
At AMPLEXOR we give you the space to grow and the opportunity to develop an international career in a multicultural environment.
About the role :
We are currently looking for an IT Business Analyst to be part of our team in Paço de Arcos, Lisbon.
Outlining and monitoring of the Information Systems strategy across the group
Implementation, maintenance and support of the company ITSM solution
Qualification, documentation and resolution of functional support requests / incidents
Adaptation of configuration items according to the users’ needs
Analyze and implement application changes according to stakeholder requirements
Coordination and execution of test scenarios for new releases, incl. set-up of test plans
Writing and updating of documentation (user, administration and training manuals)
Interact with manufacturers as well as external partners
Coordination, set-up and execution of training
Academic degree on Information Systems or similar
You have up to 3 years of experience on solution analysis, configuration and support
Provable knowledge in SQL
Technical background with good knowledge of web development
Ability to communicate at all levels
Proven ability to work in a self-directed manner and collaboratively with others
Fast learner and able to handle complex dependencies
Fluent English is a must. Any other European language is a plus.