What You Will Find
Interested in being challenged and appreciated while embarking in a dynamic career? We offer an environment where colleagues become friends, where managers actively mentor and where creativity and ambition are valued.
You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities.
You will receive best-in-class training on both technical concepts and sales processes, along with professional skills including communication, time management and building a professional brand.
Combined with regular coaching to develop your sales skills and build your professional network, you have an opportunity to learn from your peers, as well as share your best practices and coach others and help them grow.
If you enjoy working in a team environment, with a culture that is founded on collaboration, innovation, celebration and giving back to local communities, Cisco’s Virtual Demand Center is the place for you.
The Virtual Demand Center is one of Cisco’s fastest growing sales and marketing teams and is the talent engine for Cisco Sales & Marketing with diverse and motivated teams that consistently deliver profitable growth.
We serve our customers through a series of selling motions to drive higher value and an optimal experience from Cisco solutions to drive relevant business outcomes.
We are a global, dynamic team that brings excitement to the sales environment every day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better.
As a Lead Development Representative, you will gain a deeper understanding of Cisco’s solutions and customers. You will be surrounded by, learn from, and be inspired by some of the best marketing and sales professionals in the industry.
You will be responding to and qualifying customer inquiries from various channels, working closely with the Business Development Representatives.
You will receive continuous enablement and coaching, focusing on skills and attributes which will make you successful in your core role and get you set for future success.
What You'll Do
Respond and qualify inbound inquiries generated from marketing campaigns and activities with the intent to book sales.
Engage with customers and prospects and qualify by applying qualification criteria and defined touch patterns.
Drive engaging and relevant conversations with the customers by matching our products and solutions to solve the customers’ business objectives.
Execute effective transfer of qualified leads to Business Development Representatives .
Strive to meet or exceed response time SLAs and demand-to-lead conversion.
Who You Are
If you have a passion for technology and the positive impact it can have on the world, we have a place for you.
You are a self-starter with outstanding communication skills, who has a talent for starting conversations to uncover the customer’s needs
You are comfortable with change and desire to work in a fast paced and high growth environment
You are driven to succeed personally and as a phenomenal teammate, you are constantly looking to achieve your goals while also helping those around you succeed
You possess a growth mentality and are dedicated to always learning and growing
You invest in your self-development, focusing on the skills and attributes which will make you successful in your core role and get you set for future success
You have a minimum of 1 of relevant work experience
You are a critical thinker and possess problem solving skills
You have strong multi-tasking, reading, writing and verbal communication skills
Possess the ability to type at least 60 words per minute; candidate must be willing to take online typing test to validate speed and accuracy
You are familiar with the Microsoft suite of applications and be willing to learn other sales tools and applications