Senior Citrix Technical Analyst
Lisbon, Portugal
há 5 dias
source : Just Join IT

Confluence (nice to have)

ITIL (nice to have)

Microsoft Windows Client (nice to have)

Citrix (regular)

Citrix Xen Desktop (regular)

English (advanced)

Prove your skills in technical delivery and support of this service, in alignment with global Bank teams and external service providers.

Krakow-based opportunity with the possibility to work 3 days or 100% remotely.

As a Senior Citrix Technical Analyst you will be assigned to our client - a renowned Investment Bank. As a part of the global team, you will be responsible for Technical operations & service management of the global Virtual Desktop Infrastructure environment.

Further you will help us to improve operational excellence by implementing the automation of processes and workflows, that are currently manual or semi-automated.

Your key Responsibilities :

  • Technical operations & service management of the virtual windows desktop Windows 10 / Citrix XenDesktop
  • Technical coordination of external service providers
  • Project support and solution design for implementing business requirements
  • Automation of processes and workflows (e.g. desktop provisioning, automated reports) to improve operational excellence and support project or Ad-Hoc requests
  • The ideal candidate has :

  • Technical knowledge & experience with Citrix XenDesktop 1912 or later
  • General knowledge & experience with Microsoft Windows Client & Server technologies
  • Troubleshooting experience to identify, understand and resolve technical issues
  • Complete skillset to analyze and technically implement the automation of processes, workflows, and reports
  • Basic knowledge & experience with ITIL, IT service management frameworks and tools (e.g. Confluence, Jira, ServiceNow)
  • It is a strong plus if you have experience in :

  • Microsoft Office especially Excel
  • VMWare ESX environments
  • Agile and Project Management
  • Collaboration platforms (e.g. MS Teams, Zoom, Cisco Jabber)
  • Working for a bank or financial service provider and familiarity with the regulatory requirements
  • We offer you :

    ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe.

    We offer an environment for professional, ambitious, and driven people. The offer includes :

  • Stable and long-term cooperation with very good conditions
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training, and work in an international environment
  • Access to attractive Medical Package
  • Access to Multisport Program
  • Access to Pluralsight
  • Flexible hours & remote work
  • internal job id #2542

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