Italian Customer Advisor - Airline
WEBHELP Group
Lisbon, Portugal
há 6 dias
source : Top Language Jobs

Your missionOffering information, solutions, and counseling to customers via phone and emailManage reservations back office (new reservations, ticket issuing, reservation amendments)Post sales service (litigation and compensation management)Achievement of the performance targets defined by the projectManagement of the administrative process (invoicing, written communication and emission of travel documents)ProfileNative or fluent in ItalianGood command of English (minimum B2)Previous experience in customer service, tourism or travel is a plusAvailability to work in rotating shifts (schedules depending on the project)Ease in multitasking several applications at onceExcellent listening and communication skillsPositive attitude and team spiritFor non-

EU residents, it is mandatory to have a valid work permitWhat we offerOpportunity to be part of a challenging and fast-paced environmentPossibility to collaborate with some of the biggest brands in the industryFree training, professional development, and career evolutionA multicultural and inclusive environmentAttractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among othersIf living abroad, we offer a relocation package that includes : one month of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€Work Place Lisbon, Portugal

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