Customer Solutions Expert
Kelly Services
Portugal Portugal
há 15 dias
source : Expresso Emprego

Our client is a leading sales management tool that enables and makes selling easy and simple, turning sales unstoppable.

Their solution is worldwide trusted by its intuitive and visual design. With more than 80,000 companies as customers spread all over between 170 countries, more than 400 employees, 6 offices in five countries and more than 40 nationalities, they offer the best sales solution and sales management.

One of their core values is believing it takes great people to make a great product and has great customer support is one of the keys.

Accordingly to this and in order to help them grow their support team in Lisbon, we're recruiting customer solutions experts (m / f) with fluency in German and English (m / f) , to assist their customers and provide them with the best experience ever.

What do you need to have?

  • Proficiency in German and English (both combinations are mandatory);
  • Minimum High School Degree, but University Degree is a plus;
  • At least one year of work experience in customer support preferentially in an international environment;
  • Excellent customer service skills : great listening, responsiveness, follow-through, further escalation, and such;
  • Ability to interact with other team members in Support as well as other functional areas including product management and engineering;
  • Some knowledge of sales - leads, opportunities, deal tracking and reporting (is a plus);
  • Experience with sales / CRM tools, such as Salesforce.com or Zoho CRM (is a plus);
  • Motivation to go-the-extra-mile, pour-your-heart-into-it, delivering-happiness kind of support.
  • Workload - Monday to Friday, from 09h - 18h

    What do we offer?

  • The possibility to join the Best New Tech Center in Portugal (2017) situated in Lisbon just in the city centre;
  • Conditions : Gross monthly salary - 1000€ + Meal Allowance + Night hours + Shift Allowance + Flex Benefits + Annual bonus + Health Insurance;
  • Work in a dynamic and multicultural environment;
  • Ongoing training and Support;
  • Work contract since day one directly with our client.
  • If you meet all these requirements, have strong language skills and like helping others, please send us your detailed cv and join us in this amazing and new project.

    We're looking forward to meeting you!Caso considere que corresponde ao perfil pretendido envie-nos a sua candidatura actualizada através deste link.

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