The chosen candidate will be leading a team of 15 experienced Collectors while this person will be responsible to motivate and inspire team members.
You will be analyzing their performance data, develop training methods and assist management with improving procedures and workflows.
Most importantly, putting customers at the heart of everything you do.
Fluency in both German and English
Experience in Managing a Team as well as serving Customers - Previous experience in similar role is required
Located in Malta
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