French speaker Content moderator for Social Media (m/f)
Teleperformance Portugal
Lisbon, Portugal
há 3 dias
source : Europe Language Jobs

Description

Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication?

You are the one we are looking for. As a content moderator you will review and moderate business content posted on Social Media.

You will be working on the French market and helping to build a better experience for our users. Big challenge? Yes, but we are certain that this is the opportunity you were waiting for.

We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals! Teleperformance Portugal has been present in Portugal for 20 years, we are a market leader that recruits, trains and maintains the best professionals.

In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery.

Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the COVID Clean certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus.

At Teleperformance Portugal, you will find what you are looking for : experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance.

We remain committed to the necessary measures so that all TP employees are and feel safe at work.

Our Client

Our client is one of the leading Social Media companies worldwide and wants you to be part of the team. Social interaction has been reinvented and today, hundreds of millions of users communicate through Social Media.

Responsibility

  • Review and moderate online content, posted on the French market;
  • Ensure that all information uploaded by users follow the guidelines based on client’s policies;
  • Become and remain knowledgeable about policies and community standards;
  • Provide and follow best practices used to better achieve client’s KPI’s;
  • Use the learned knowledge to propose improvement ideas either internal or external.
  • Requirements

  • Native level of written and verbal communication skills in French (mandatory);
  • Natural fast learner so you can develop your skills within a short period of time;
  • Fluency in English (minimum level B2);
  • Resilient to stress;
  • Ability to distinguish self-beliefs from moderated content and policies;
  • Empathic;
  • Motivated and with a positive attitude;
  • Attention to detail;
  • Experience in dealing with high volumes of online content;
  • Availability to work in 24 / 7 rotating shifts, from Monday to Sunday (mandatory).
  • Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit;
  • Private Health Insurance;
  • Free company events and activities;
  • Floor animation activities, with prizes every month.
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