Engineering Manager
Lisbon, Portugal
há 5 dias

Main Purpose of the Role

We're building and operating the platform as a service (PaaS) and toolkit that enables Truphone's engineering community to develop and deploy products and services at a global scale.

Our hosted infrastructure and global connectivity backbone, integrated with public clouds, aims to support the most demanding requirements for scalability, availability and security.

We design, build and manage our infrastructure as code (IaC), operate highly available environments and enable every engineering team at Truphone with the internal systems and tools they need to autonomously build, deploy and operate the services under their remits, ranging from continuous integration, delivery and deployment (CI / CD) tools and pipelines to observability stacks and distributed big data platforms.

We love GitOps and automation, we strive for absolute resilience for all our mission-critical services. We truly care about our customers and partner with other teams to achieve the best possible outcomes, in a highly collaborative and diverse environment.

Key Responsibilities

The Engineering Manager is the person we trust in to lead a team / function, and to whom we delegate the successful delivery of its products / services from inception to live operations.

Works closely with the wider engineering community and product to ensure the function's portfolio and roadmap is aligned to address the most relevant technology needs, maximizing the enablement of the organization to innovate and operate products and services autonomously, as well as constantly improving the reliability and cost efficiency offered by our platform.

  • Iterates with technology leadership to translate the strategy and requirements into an executable roadmap. Coordinates execution plans and runs agile delivery processes;
  • Procures the budget and resolves dependencies required to deliver the on the function’s roadmap;
  • Hires, leads and manages a highly autonomous and productive multi-disciplinary engineering team;
  • Keeps the team engaged and business-aware, providing regular and clear feedback about the business, team’s and individuals’ performance;
  • Takes great pleasure in supporting our engineers deepen and expand their skillset;
  • Drives solutions that delight our platform users and scale globally;
  • Communicates transparently to the whole business;
  • Reaches out to other teams and works towards alignment and structural continuous improvements.
  • Requirements

    Skills and Experience Required :

    Track record of having past team members referring as a leader and manager.

  • Able to anticipate needsAnticipates problems and addresses them before they cause impact
  • High attention to detailUnderstands how big-picture goals inform technical details and vice-versa
  • Liked and engagingKnows how to manage emotions and values re-enforcing relationships
  • Business orientedFocused on profitability and aligning "the what" and "the how" with "the why"
  • Action orientedDoesn't leave things to be addressed or left undone
  • Trusting and involvingAccepts other people's contributions, expertise and experience
  • Confident and clear Able to interact with senior levels without getting flustered Able to loop in junior levels without confusing them Able to manage expectations on both junior and senior levels
  • Candid and communicativeCommunicate honestly with stakeholders and knows how to give and get feedback
  • Working experience with security audit and certification processes
  • Great experience with risk identification, mitigation and lifecycle management
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