Customer Service/ Travel Agent with a High Level of Dutch
Talent International
Lisbon, Portugal
há 3 dias
source : Europe Language Jobs

Description

We are looking for a Customer Service agent with a High Level of Dutch and an Excellent level of English to join an international outsourcing service provider.

As a Customer Service Agent you will be responsible for delivering exceptional customer experience by consistently providing solutions to the customers.

During your day to day :

  • You will handle calls / emails in both Dutch and English;
  • You will have 80% Inbound and 20% Outbound communication with the customers;
  • You will handle special requests;
  • You will manage reservations;
  • You will handle complaints and contact the hotels in case required.
  • Requirements

    You are the person we are looking for if :

  • You have passion to service end-customers (B2C) of a leading tourism company
  • You have excellent communication skills high focus on customer satisfaction
  • You have native or very high language skills in Dutch (verbal, reading, writing) + good in English (reading, writing)
  • You are customer service-orientated and a high focus on customer satisfaction
  • Offer

  • You will start of an International career
  • You'll be joining an Award winning team
  • You will have the possibility to work with prestigious brands
  • You will be part of an Innovative and forward thinking company
  • You will live in Lisbon, a great place to live and work
  • You will receive an attractive base salary, food allowance and bonus system a weekly working time of 40 hours (full time) in shifts from Monday to Sunday
  • You will receive a signing bonus
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