Randstad Professionals is the brand of Randstad Group focused on the recruitment of Middle & Top Management.
Our client is a technology and service provider focused on creating value for its clients with operations in Portugal, Brazil, United Kingdom and United States.
Our client is looking for a CRM Consultant to join their CRM team.
Degree in Computer Engineering, Management, Informatics Management, Systems Engineering, Mathematics or Applied Mathematics;
2+ years professional experience in CRM projects;
Functional and technical design of CRM solutions;
Proven experience in implementation and integration projects;
Knowledge in Microsoft Dynamics CRM will be valued;
Knowledge in GDPR is valued;
Good analytical, organizational and planning skills;
Excellent communication and customer orientation skills;
High sense of responsibility and rigor in the execution of tasks;
Pro-activite and team spirit;
Fluency in English.
Manage and monitor the evolution of a CRM system;
Interact with integration analysts / architects to understand software requirements and
assess their impact on processes that support the application;
Manage application evolution needs and define solutions for new functionalities and
Prepare and test new versions of the CRM system;
Provide assistance for the escalation of incidents related to the use of the application as
well as its local resolution;
Ensure effective communication with all levels of technical and departmental resources;
Interact with multiple priorities in an extremely dynamic environment, initiating necessary tasks and ensuring complete follow-up;
Excellent opportunity to be involved in an attractive project.