For one of our clients in LISBON, we are currently looking for aGERMAN Speaker for a BACKOFFICE POSITION(male / female) for a Service Center related with the airline industry.
TheCustomer Service Representativewill be responsible to provide Customer Service for the customers and / or the internal collaborators of the airline.
Your responsibilities Respond to customer inquiries regarding service and product related inquiriesInform customer about specific products, services, policies and processesTroubleshoot and resolves customer issues Your profile Excellent communication skills & high focus on customer satisfaction;
Native language skills inGerman(verbal, reading, writing) + good in English (verbal, reading, writing) Your experience & skills First work experience in Service Center or similar businessStrong administration and organization skillsKeen eye for detail to ensure high accuracyVery good PC skills Our offer Excellent reputation as responsible employerDirect contract with usModern working environment at an attractive location in Lisbon with good public transportation;
A welcoming and inclusive environmentA team ready to help you develop and growCarreer opportunitiesCompetitive salary & bonus system Schedule : Monday to Friday -
8h to 17h Location : Gare do Oriente - Lisboa - If you believe if you fit this profile, please send your CV and we will call you for an interview. -