Customer Service Advisor
Delegate Recruitment
Lisbon, Portugal
há 34 dias

Be Part of It

Our client is one of Portugal’s best employers winning numerous awards for its services as well as Best Place to Work several years running.

They present an enviable package which includes relocation, flight reimbursement, airport pick up, return flights to visit home once a year, lunch allowance and much more.

They are seeking a French speaker to join their team in Lisbon and represent a luxury travel company who have expanded rapidly throughout the years.

Your Challenge

Your role will be to provide customer support via phone, email and in-app chat with regards to any issues that they may be facing.

Our client is looking for someone who is patient, understand and who has the ability to handle a large number of calls. This will not only increase your customer service skills, but also your international experience in many areas of the trade.

Some of your key responsibilities will include :

  • Providing excellent customer service support
  • Assisting customers with any queries such as bookings and itinerary
  • Resolving any technical issues
  • Your Resume

  • Fluent in French with a good level of English
  • Previous experience within a contact centre environment is preferable but not essential
  • An interest in travel and tourism (previous experience in this industry would be advantageous but not necessary)
  • IT Literate
  • Excellent communication skills, both written and verbal
  • Up for the Adventure?

    If you think that you are the perfect fit, don’t hesitate to get in touch with us today, we can’t wait to hear from you!

    Benefits

  • 6-7 weeks paid training
  • No probation period so bonuses are available from the outset
  • Variety of bonuses available
  • Subsidised foundation language courses available (Portuguese and Spanish)
  • Numerous subsidised social activities
  • Access to companywide parties / networking opportunities
  • Annual return airline ticket
  • Subsidised accommodation
  • Opportunities for growth within the company
  • Relocation Reimbursement

  • A refund on your first flight to Portugal, airport pick up, and relocation support from the company and the Delegate team.
  • Accommodation package can be selected

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