Order Support Agent with a High Level of French
Your Job Away
Lisboa, Portugal
há 3 dias
source : Emprego XL

if you are interested or have any question please contact and send you CV to : general yourjobaway.com. If you speak French and have passion to help others, we are looking for you! We are looking for an order support agent with a High Level of French and a good level of english to join an international outsourcing service provider.

  • During your day to day : - You will provide support to customers who have order-status questions or require changes to their orders;
  • You will make it seem easy by translating tech-speak, billing and shipping concepts into everyday, understandable terms;
  • You will follow multiple sources of information to stay current on product features, technology changes and other ocurrences that impact customers;
  • You will ensure an excellent experience by managing the customer's expectations about product delivery and other matters.
  • REQUIREMENTS You are the person we are looking for if : - You have passion to service end-customers (B2C); - You have excellent communication skills high focus on customer satisfaction;
  • You have native or very high language skills in French (verbal, reading, writing) + good in English (reading, writing) - You have schedule availability for 8h rotating shifts;
  • You are customer-oriented and you care about customer satisfaction. OFFER - You will start of an international career;
  • You'll be joining an award winning team; - You will have the possibility to work with a prestigious brand; - You will be part of an innovative and forward thinking company;
  • You will live in Lisbon, a great place to live and work; - You will receive an attractive base salary, food allowance and a performance bonus system.
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