Descrição da Função
Working on our facilities in Lisbon, the IT Desktop Computing Technician is responsible for ensuring all the company’s activity, providing remote and direct technical support to internal clients and also assisting on the implementation of new projects.
In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery.
Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the COVID Clean certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus.
At Teleperformance Portugal, you will find what you are looking for : experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance.
We remain committed to the necessary measures so that all TP employees are and feel safe at work!Responsibility
Responsible for Desktop environment;
End-point Advanced Troubleshooting;
Provide remote and direct technical support;
Implementation of new projects. Your Profile
Technical academic background in the IT field (obligatory);
Fluency in Portuguese and English, written and spoken (minimum B2);
Previous experience in providing technical support remotely and directly to users;
Knowledge of Microsoft products (Windows, Office, Exchange, Active Directory);
Advanced troubleshooting knowledge of HW and SW;
Solid Experience in Desktop Virtualization and Citrix;
Solid knowledge of image tools (WDS, WSU);
Basic network knowledge;
Analytical and communication skills;
Availability to work between 07 : 00h 22 : 00h. Our Offer
Excellent work opportunity in a dynamic leading multinational company;
Possibility of cooperation with leaders in various industries;
Investment in training and personal development;
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
Possibility to live in one of our apartments;
Initial flight expenses refund;
Annually complementary return flight to your home country (within Europe);
Free Portuguese language courses, sport activities and organized events.