Product Manager

ST Strategy & Technology

Amadora, Portugal, Portugal

há 6 dias

Job Description

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Nokia is a key supplier to help operators on their transformation journey to Telco Cloud business. To drive Nokia’s and our Customers success Nokia requires highly effective internal IT capabilities across Sales, Pre-Sales / Tendering / Quoting and Post-Sales Service customer engagement, digitally and face to face.

The Design and Realization of such Capabilities will be executed in Nokia’s global IT Business Applications department. The Commercial IT team there is seeking innovative and passionate Solution and Technical specialists who share our vision of bringing excellence in all of Nokia’s Digital Customer interactions.

Your ability to bring your vision and concepts to life will not only be welcomed but celebrated. You will be creating high quality, interactive prototypes that will be seen and used daily by thousands.

You will be working with a highly driven team that has delivered countless successful solutions to external and internal customer teams around the world.

We are seeking innovative and passionate Program, Solution and Technical specialists, who share our vision of bringing the power of cloud computing to enterprises and are willing to work in cooperation with business representatives, process owners, stakeholders managers and IT partners to proactively understand and capture business functions’ needs and translate them into IT requirements.

If you're passionate about innovation, come help us to revolutionize how Nokia collaborates and communicates with our customers.

The Commercial IT team will be responsible for successfully creating enterprise Digital Customer experiences Salesforce.

com, Apttus, SAP and AppExchange application solutions and services and integrating with other enterprise systems and AppExchange partners.

Ideally, you have knowledge of ERP, CRM, CLM and CPQ processes.

Job Role Purpose

The Product Manager will work as a SME on Quote to Cash and Quote to Order processes in Salesforce Cloud platform with data and integrations experience.

This role will be IT facing role and as part of the engagement will work hand in hand with the Sales and Finance Business to formulate solution architect and development team to understand the requirements.

Product Manager will have the experience working in Enterprise application related to ERP, QTC, QTO, Billing and Revenue with knowledge of leading the projects with different verticals.

Job Responsibilities & Competencies

The Product Manager applies industry wide used technological expertise to define and position Nokia solutions with business and technical teams at customers.

Creatively design solutions, including advanced solutions, that leverage new and legacy products and APIs to integrate Nokia content / capabilities within complex customer and third-party applications

The Product Manager must be able to visualize the Enterprise Application, describe model driven architecture, identify automation opportunities for the different enterprise systems, describe both technical and business driven modeling for different enterprise system (Quote to Cash, Contract Management, Order Management, Billing and Revenue)

The Product Manager engages closely with the Business to discover Enterprise business and technical requirements as necessary to formulate optimal solutions.

They technically sell the solution through presentation / demonstration / illustration and earn business acceptance. Conduct Proof of Concept when appropriate.

Deliver formal artifacts to document the solution - Solution Design Document, Work Breakdown Structure, Statement of Work ensuring clear communication on the solution and business responsibilities

Perform data architecture and data modeling as necessary to formulate solutions that satisfy customer business requirements using Nokia and customer / third party content

Following customer acceptance of the solution, manage the transition of the solution to the implementation team, including transition meeting and delivery / review of artifacts

The Product Manager participates in strategic and tactical account planning

Follow industry technology trends through self-study and formal training and share that knowledge with Nokia

Be able to do common configuration tasks in Salesforce (custom object, fields, workflow rules etc solution.)

Experience in solution design from Quote to Order Integration to SAP; Financial reports (P&L; Finance pre-calc)

Be able to provide clear updates and estimates for his / her own tasks and also needs to be familiar with Scrum / Agile methodology

Should have knowledge about product modeling, data migration, and Quote to Cash process, approval flows

Technical Knowledge of strong on about product modeling, pricing, quotation, contract life cycle and integrations

Ability to work directly with developers to ensure accurate delivery of new features including testing

Working knowledge of Apttus, Salesforce and SAP an advantage

Qualifications

Bachelor’s degree or engineering degree in Telecommunications / Information Technology / Computer Science or equivalent

8+ yrs of Process Analysis experience in an ERP, Quote to Cash, Quote to Order and Financial Applications

8+ yrs of experience in Solution Architecture with different technological model in above space

Experience with Salesforce, ERP, CPQ, CLM, Order Management

Experience with Apttus and SAP / Oracle Fusion is a plus

Experience in working with Agile methodology

Experience in Data Integration methodology

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges.

We act inclusively and respect the uniqueness of people. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of sex, gender identity or expression, sexual orientation, race, ethnic origin, color, creed, religion, national origin, citizenship.

Additional Information

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