Azure & DevOps Team Lead
há 2 dias

Job Description : The role

The role

Hiscox is looking for an experienced Engineer to lead our Azure and DevOps team, providing a delivery and support service across a wide range of business services used in our European business.

This role includes the definition and ownership of guidelines and templates for use across our various applications and projects, being an SME for Azure technologies and the DevOps toolchain, build and configuration of new cloud services and CI / CD pipelines, Environment Management and BAU support of the applications and platforms deployed into Production.

The right candidate must have an in-depth knowledge of cloud technologies (preferably Azure), CI / CD principles and techniques and the ability to apply this knowledge to a range of different projects and services.

The individual should demonstrate the ability to manage a range of stakeholders from different geographies (business users, analysts, software delivery teams, 3rd party suppliers) as well the enthusiasm to learn functional aspects of applications and the underlying business needs.

The role will require occasional European travel.

Key Responsibilities

Team and Service Management :

  • Lead a team of Cloud and DevOps engineers
  • Monitor and manage related services provided to Hiscox by 3rd parties, ensuring that we have the right quality controls in place and best practices are being followed
  • Represent the Cloud and DevOps Team within the wider organisation
  • Technical leadership :

  • Define, distribute and maintain guidelines, standards and templates to be consumed across the wider IT team
  • Establish and manage suitable processes and tooling as required within the team
  • Provide guidance and coaching in cloud and DevOps technologies and approaches as needed
  • Drive the DevOps principles and culture across the wider IT team
  • Coach and influence engineers to DevOps maturity
  • Oversee and direct the vendor DevOps and Infrastructure resources
  • Monitor market trends and best practices relating to DevOps, CI / CD and use of cloud services
  • Sponsor and manage cloud & DevOps capability enhancement activities
  • Act as an SME within the wider IT team, advising on strategy and defining the right approach for a range of projects
  • Change Delivery and Operational Support :

  • Create and maintain cloud infrastructure across all Production and Testing environments
  • Create and maintain suitable monitoring at all levels (infrastructure, app, data)
  • Provide a 3rd-line Production support relating to the cloud and CI / CD components
  • Drive the commoditisation of cloud services where possible
  • Analyse Project Requirements, working with Architects and Application teams to define the optimal cloud and CI / CD designs
  • Produce and validate low level designs that will be delivered using cloud services
  • Drive alignment and consistency between solutions where appropriate
  • Validate estimations on Project activities required from the cloud & DevOps team
  • Act as the key point of contact for Project and BAU Support stakeholders
  • Person Specification :

    Person Specification

  • Creative, proactive, logical and innovative and will not just accept the status quo
  • Results driven, with the energy and determination to succeed in a fast paced environment
  • Good stakeholder and expectation management
  • Excellent English written and verbal communication skills, capable of working with a wide range of stakeholders
  • Demonstrates a commitment to Quality and Best Practice
  • Required Skills & Experience

  • At least three years’ experience of working as a DevOps and cloud engineer, preferably on an Azure environment
  • Prior experience working in a relevant IT role (for instance application / infrastructure support & operations or a delivery role using relevant technologies)
  • Experience of implementing and managing infrastructure as code using Terraform
  • Experience of CI / CD & pipeline management
  • Experience working with distributed teams and building relationships with stakeholders
  • Experience of managing 3rd party services
  • Experience working in a Production Support role
  • Ability to read and comprehend business requirements and high level design deliverables to be able to advise on suitable solution design
  • Familiarity with both Waterfall and Agile Software Development Methodologies
  • Preferred Skills & Experience

  • Experience with Software Package Management, Software Vulnerability Scanning and Configuration Management
  • Candidates with ITIL certification or experience of ITIL framework
  • BA / BSc Degree in a relevant subject
  • Azure Solution Architect Certification or similar
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