Game Support Representative with Italian and English (m / f / d)
Standort : Lisbon
Please note that the position is based in Sofia,Bulgaria and we will assist you to relocate
If you are passionate about gaming, join our Game Support team in the biggest BPO provider in Bulgaria - get the job you will enjoy!
A typical day :
Assist our players with any issues they might experience or report via email and chat only
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
If you have :
Fluency in Italian and a good command of English
Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success
We Offer :
Online paid training
A supportive and collaborative team environment
Career development opportunities
International modern working environment (Relax zones, PlayStation and billiard corners)
Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others)
Additional health insurance & Transportation allowance
Employee referral bonuses & Recognition programs
Supportive work-life balance policies
Assistance and learning
Employee Relations team to help new hires integrate into the local lifestyle and culture
We care about the well being of our employees, invest in their future growth, encourage fun and team-building projects!
It sounds like the perfect job for you? APPLY NOW! - SourcingBG telusinternational.com
About us : TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv.
We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.
Taledo GmbH Rosa-Luxemburg-Straße 7 10178 Berlin