Sealand Portugal is looking for dedicated, enthusiastic Sales support to join our team in Lisbon and lead our drive for continuous improvement.
Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target!
An exciting career opportunity in an international, challenging business setting characterised by high pace and diversity.
You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognised and well-rewarded.
Manage the selling process to external customers, including pricing and contract negotiations
Pro-actively search, qualify, develop and engage into new customer relationships
Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and strategies
Ensure full penetration into and mapping of customers organization
Seek to continuously improve customer satisfaction
Own the overall customer relationship for existing customers, as well as potential new customers
Establish strong, multi-level, win / win relationships with new and existing customers (including main decision makers and influencers)
Effectively handover to Customer Service, Operations, Finance etc for terms and conditions agreed with customers in their contracts
Actively engage Customer Service into the customer relationship to ensure customers know relevant contact points in case of service failures
Provide service support and claims resolution for extraordinary issues
We are looking for
Minimum 2-3 years? working in sales / commercial, preferably in liner business / international shipping with local market expertise
Demonstrated results ? performance, teamwork and organizational wise.
Confident, Self-motivated, disciplined and organised
Decisive and Result Oriented
Drive ownership, resourcefulness and is driven, focused and persistent in achieving their goals
Capable of identifying new business opportunities and driving growth.
Ability to work with CRM tools like salesforce.com
Strong commercial acumen
Fluent communication skills in written and spoken English
Valid Driving License is essential.