What attitude do they need to be successful?
Learn attitude - excited about learning new skills and ways of working
Self sufficiency - able to work with not too much guidance. KADs are busy people and will not be able to walk them through the step by step process
Not scared of making mistakes - They need to take action, make mistakes and correct those mistakes.
Analytical mindset - sheets and SQL basic level would be good. The tool is not key but they should be able to work with numbers and create simple models.
The tool can be learn on the job but they need to have an analytical mindset
Open minded - see the bigger picture some of the tasks might be seen as too admin heavies. They need to learn to differentiate between those tasks that are done to achieve a larger goal and those that are one offs.
What kind of previous roles will give them an advantage?
We do not need people who are experts on one area. Ideally we need someone that has some experience in one or more of the below roles and can increase their expertise while working with us.
Sales Support experience - some prior sales support experience would be an advantage. Understanding of an order, a purchase number?
Sales Operations - Be able to understand a process and connect individual tasks as part of a process.
Events management - some prior events management experience would be good
Invoicing / finance knowledge - some prior invoicing or finance experience would be an advantage
Preferably someone with around 2-5 years of work experience. Someone more junior with the right attitude could also be a good candidate..
What do they need to learn in the first few weeks?
Revenue reporting - PLX exploration
Basic SQL knowledge : simple scripts with just some aggregations and where clauses.
Start exploring data studio
Create Opportunities and Quotes on vector
Understand the Order Form Process
Understand how to track order forms, PO#, invoices and payments
Events Management (not during the WFH period)
How to start planning an event
How to book a large room
How to book catering
Job Types : Full-time, Contract