French Travel Advisor
SpotOn Connections
Porto
há 2 dias

O que procura nos candidatos

We value :

  • Customer Service experience
  • IT skills from the previous role would be beneficial
  • Experience to deal with demanding customers / complaint handling
  • A good communicator with excellent verbal and written use of their native and English language
  • Good time management skills and organized with attention to details
  • Que funções irão desempenhar

    Your role :

  • Meeting and exceeding Customer needs and discovering the best solution
  • Identify and provide effective solutions for any issues
  • Providing outstanding Customer service at all times
  • Providing Support in their native language but also for our English-speaking customers on all channels
  • Processing of bookings within the booking system of the company
  • Communicating with Operators around the globe to process customer bookings
  • Proactively identify opportunities when dealing with all client queries
  • Quais os benefícios oferecidos

    We offer you :

  • Starting schedule from 1 pm to 10 pm (Sunday to Thursday)
  • Competitive salary (14 monthly payments per year)
  • Language bonus (14 monthly payments per year)
  • Monthly performance bonus
  • Monthly meal allowance
  • Relocation Package (travel + 3 accommodation months)
  • Helps to find accommodation in Lisbon
  • Great office location with easy access by public transport
  • Recognition program for referral friends
  • On-site kitchen, fresh fruit twice per week, and vending machines with employee discount
  • Private Healthcare + Dental insurance (after 6 months)
  • English speaking Doctor on site
  • Initial training fully paid by the company and included in the contract
  • Regular Careers Opportunities based on your internal job performance, including the management position
  • Outros aspectos a referir

    Tips :

  • Take responsibility to ensure expectations are exceeded
  • Enjoy offering exceptional customer service
  • Team Player
  • Able to manage own time and work towards set agreed targets independently
  • Will be your key to success!
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