Customer Support – German Speaker
Webhelp Portugal
Lisbon, Lisbon, Portugal
há 11 dias
source : Europe Language Jobs

Description : Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing.

Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting! Your mission You will work for one of our clients that is the largest transportation solutions provider and your main tasks can include : Booking management (altering, cancelling or creating new reservations)Registering contacts and client information according to the work proceduresOffering information, solutions and advising customers regarding the company’s servicesContributing to a positive customer experience through a responsible treatment of each contactAchieving the performance targets defined by the project Requirements : Native or fluent in GermanGood command of English (minimum B2)Previous experience in customer service, tourism or travel is a plusAvailability to work in rotating shifts (schedules depending on the project)Ease in multitasking several applications at onceExcellent listening and communication skillsPositive attitude and team spiritFor non EU residents it is mandatory to have a valid work-

permit Offer : Opportunity to be part of a challenging and fast paced environmentPossibility to collaborate with some of the biggest brands in the industryFree training, professional development and career evolutionMulticultural and inclusive environmentAttractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among othersIf living abroad, we offer a relocation package that includes : three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€Work Place Lisbon, Portugal

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