Express Apply As a German Customer Support , you will provide a warm and professional contact with each of our customer’s client and solve with precision and efficiency emerging issues that customers may face.
Mission : As a German Customer Support, you will :
Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
Resolve product or service problems by clarifying the customer's complaints.
Provide accurate, valid, and complete information by using the right methods / tools.
Profile : We are looking for :
Native or Proficient German (C2)
Fluency in English (B2)
Excellent communication skills coupled with empathy and team spirit
Previous experience in Customer Service or a sales representative is a plus
For non-EU residents, it is mandatory to have a valid work permit
Advantages : We offer you :
Competitive wages (14 monthly payments per year)
Health insurance (after 6 months contract)
Investment in training and personal development
Relocation package - shared accommodation and flight reimbursement
Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
Possibility to do Work from Home temporarily *
Life at our company :
Work with a diverse environment with people from over 15 nationalities
Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world
New and modern offices in Lisbon, Oriente, Portugal.
Due to our contingency plan regarding COVID-19, you may be expected to work from home for a specific time. Express Apply Sign in Return to list LisbonCustomer Advisor-German688