The Manager Training & Quality is responsible for overseeing with the analysis, scheduling and implementation of all classroom training and Transactional Monitoring in support of assigned client programs to ensure superior workforce preparation.
They will support clients with multiple programs or lines of businesses which can be across multiple sites / geos. This includes providing oversight of the Training and Quality team members who support their assigned portfolio.
This position will maintain ongoing partnerships with other business and resource units focused on reducing costs and continual performance improvement of team.
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