What's the opportunity about?
At Unbabel , we believe language shouldn't stand in the way of relationships. By combining human expertise and artificial intelligence, we give businesses and their customers the ability to understand each other, make smarter choices, and have richer experiences.
To do that we empower our product teams to solve hard problems customer problems and business problems in ways that our customers love, yet work for our business.
Our product teams are cross-functional and durable, generally comprised of a product manager, a product designer, a dev lead and several engineers, often complemented by an expert Linguist and / or an AI lead.
We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).
While the product designer is accountable for ensuring the solution is usable, and the dev lead is accountable for ensuring the solution is feasible,
the product manager is accountable for ensuring the solution is both valuable and viable.
This means that the product manager must contribute to her product team a solid knowledge of the various constraints of the business constraints from marketing, sales, service, finance, legal, and privacy are typical examples.
The product manager must also contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products.
Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to her product.
While each member of the product team may be accountable for a specific risk, we look for product managers that understand that consistent innovation is the result of each member of the product team contributing their passion and their ideas.
The product manager must collaborate closely with her product designer, dev lead, ai lead, linguists to discover effective solutions, and then work together to deliver those solutions to market.
While we empower our product teams to figure out the best solutions to the most important problems that need to be solved, we also hold those teams accountable to the results.
Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.
This job, as with the other roles on the product team, is an individual contributor role.
You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic so they become straight supporters of our team's initiatives.
Personality & Skills
We build our tower with love, dedication and...
more to come...
The Tower of Unbabe l
Unbabel enables modern enterprises to serve customers in their native languages, with always-on, scalable translation across digital channels.
Powered by AI and refined by a global community of translators, Unbabel combines the speed and scale of machine translation with the authenticity that can come only from a native speaker.
Unbabel has raised over $91M in funding and has over 170 employees across its Lisbon headquarters and offices in San Francisco, New York, and Pittsburgh.
Leading brands like Microsoft,Booking.com, Uber, Facebook or easyJet use Unbabel to make their customers happier and their support operations vastly more efficient.
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