Software Engineer - AppConnect Team
Talkdesk
Porto, Portugal
há 4 dias
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Software Engineer - AppConnect Team

Together at Talkdesk, we’re building a future of brilliant customer interactions. We have the cleverness, curiosity, and grit to make us a team of customer heroes : thinkers, achievers, and dreamers who believe that our world-

class SaaS platform can influence a new kind of customer interaction.

Talkdesk started from a hackathon win and within five years has become one of the fastest growing companies in the world, a Gartner Magic Quadrant Visionary, and enabled 100,000,000+ customer interactions using our platform.

With $124.5 million in backing from DFJ, Salesforce Ventures, Storm Ventures, and Viking Global Investors and supported by the successes of our 1,400+ customers from Peloton, IBM, Wounded Warriors Project, and MongoDB, Talkdesk is disrupting a $40+ billion stagnant market.

AppConnect is the first Contact Center App Store with one-click installation and try before you buy options to minimize effort and eliminate risk.

Our goal is to expedite innovation into the Contact Center industry by working with best-of-breed technology partners, paired with native Talkdesk components.

If you would like to help us shape the future of Talkdesk, come along with us on our journey - your dream job is waiting!

Responsibilities :

  • Work independently as well as in small teams to develop the best product on the market
  • Implement a scalable, stable, and user-friendly product that can handle our current growth
  • Collaborate with experienced software engineers in the design, development and maintenance stages of the Talkdesk product
  • Collaborate with our support engineers and customer support representatives to understand our customers' needs, enhance Talkdesk usability and resolve technical issues
  • Work well in a modern agile software engineering environment (with source code control, dev / stage / prod release cycle, extensive testing, and continuous deployment)
  • Solve challenging technical problems and put your skills to the test every day; see an immediate impact of your work and value you created for customers
  • Required Skills :

  • Software engineering background with experience in OO programming and TDD
  • Top-notch programming skills, ability to produce quality code that is maintainable, efficient, reliable and secure
  • Be fearless about learning new technologies and technical approaches to application development
  • Advanced / Fluent written and spoken English
  • Nice to haves / Pluses :

  • Familiar with Kotlin or Elixir, Spring, Unit and Integration testing, Redis, RabbitMQ, and Postgres
  • Familiar with React, Redux, Javascript
  • BS / MS Degree in Computer Science, Applied Math, or an engineering-related field
  • Experience in Agile development methodology / Scrum
  • The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance.

    To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

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