Support Engineer - Active Directory
Noesis Portugal - Consultadoria em Sistemas de Informação, SA
Lisboa, PT
há 5 dias
source : ITJobs

Noesis is looking for professionals with the following profile :

Your Responsibilities :

  • Responsible for the customer support experience with Microsoft
  • Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
  • Identify cases that require escalation (either technically or strategically)
  • Create and maintain incident management requests to product group / engineering group
  • Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer / engineer experience
  • Provide ramp activities, knowledge sharing, technical coaching and mentoring
  • Technical Requirements :

  • Windows System Administrator with good Active Directory knowledge and troubleshooting skills
  • Strong knowledge of Microsoft Windows Servers and Client Operating Systems
  • Troubleshooting skills in Azure Active Directory User Provisioning and Synchronization
  • Troubleshooting skills on at least one of the Microsoft Synchronization Engines, FIM / MIM, DirSync, AADSync or AAD Connect
  • Troubleshooting skills in Network and DNS
  • Knowledge related to Microsoft Office 365 Cloud Services / Azure Active Directory
  • Solid foundation and background in Microsoft products and technologies
  • English Language : confident in reading, writing and speaking.
  • Se reúnes estas condições e gostarias de integrar uma organização inovadora, que aposta continuamente na formação dos seus talentos, envia o teu CV para , indicando no assunto a referência IJ 006 9 21 3956. Liga-te a

    e conhece todas as nossas oportunidades ou submete a tua candidatura espontânea. Join us. Let’s innovate together!

    Reportar esta oferta de trabalho
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Candidatar
    Meu email
    Ao clicar em "Continuar", autorizo a neuvoo a processar os meus dados e a enviar-me alertas de e-mail, conforme detalhado na Política de Privacidade da neuvoo . Posso retirar o meu consentimento ou cancelar a subscrição a qualquer momento.
    Continuar
    Formulário de candidatura