FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers.
This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone.
We are FARFETCH for All.
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care.
In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment.
From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!
We're looking for a Brand Success Specialist, you will be a trusted advisor to Farfetch Brand partners, addressing their needs, strategic goals, and operational targets.
You will ensure that all operational / technical activities are aligned with the strategy for each partner, allowing the full potential of the partnership to be achieved.
You will create solutions to guide partners to achieve operational success with Farfetch. You will need to work with your colleagues from teams that are present in the partner lifecycle to provide a seamless partner experience.
WHAT YOU'LL DO