Job Description (Posting).
To resolve the tickets raised as per the defined standards of time, cost and quality for increased customer satisfaction.
1.) To document all the defined processes and the methods of resolving the ticket, troubleshooting, etc. (2.) To perform knowledge transition during project enhancements (3.
To troubleshoot and resolve tickets raised by the clients. (4.) To undertake training programs for new joinees (5.) To update self on latest technologies and related areas
B Tech, B.E, B.Tech, Bachelor of Science, BS, B-Tech
Technical Skills (ERS)-Support Skills-L2 Support
Thank you for reporting this job!
Your feedback will help us improve the quality of our services.