Lean Project Manager for Improvement & Transformation Services ID: 1217VAAPL006
BNP Paribas Personal Finance
Lisboa, PT
há 1 dia

Digital Project Manager(

Job Number : 2012CHM6240)


BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history.

It has a presence in 71 countries, with 200 000 Employees including more than 150 000 in Europe and 6 000 in Portugal alone.

BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, the Group has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Thanks to its international presence and regular and close collaboration among its businesses, BNP Paribas has the resources to support all clients - individuals, entrepreneurs, SMEs, large corporates, institutional investors and community organisations with financing, investment, savings and protection solutions that help make their projects a success.

BNP Paribas holds key positions in its three core operating divisions : Domestic Markets and International Financial Services for retail banking and specialized financial services, and Corporate & Institutional Banking for corporate and institutional clients.


BNP Paribas Corporate & Institutional Bank is running a long established lean transformation program. The core objectives of the programme are :

  • Improve our external / internal customer service and
  • Improve working conditions to form a more flexible and more competitive group with improved morale
  • Provide a step-change in operational performance
  • Develop and deploy best practice managerial skills
  • Provide a transformational experience for those on the programme
  • Leave in place a continuous improvement culture
  • BNP Securities Services in Lisbon recruits an AI / Digital Expert in order to contribute to the digital transformation of Securities Services Operations thanks to the identification of processes leveraging new technology capabilities (RPA, Natural Language, Virtual Agent and others)

    Supporting the automation opportunities discovery process by :

  • Assist the Business Line by : Being a change agent and drive opportunities to embark people on a new digital way of working Supporting and collecting automation opportunities with the help of different AI stakeholders (management, process owner, business ) Build the appropriate business cases and Validate the prioritization with the business
  • On initiatives discovered : Ensuring the global methodology framework is being used Deliver and manage the opportunities pre-define phase as part of the prioritization process Facilitating close cooperation between players
  • Assist business Sponsor in the opportunity discovery
  • Assist process review and opportunity qualification
  • Being a change agent and drive opportunities to embark people on a new digital way of working
  • Liaise with other digital and AI teams in Portugal to provide a single discovery process among all

  • At least 3 years’ experience in implementation projects leading with Artificial Intelligence and Automation (mandatory)
  • At least 3 years’ experience in building AI and Automation specifications (preferable)
  • At least 3 years’ experience in running continuous improvement projects (preferable)
  • Ability to understand project actors (scriptors, IT legacy & Business)
  • Client Delivery business knowledge
  • Fluent in English (mandatory)
  • BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

    Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity.

    We strive to reflect the society we live in, while keeping with the image of our clients.

    Please note that only applications submitted in English will be considered.

    In case you are selected for this role, further documentation will be requested to support your hiring process.

    Standard / Permanent


    3 years)Experience Level : At least 3 years


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