WHAT YOU'LL DO
You will be a key contributor for the success of the projects, by being able to use your experience in project management, working with different stakeholders and solving complex tasks in a fast-paced environment;
You will establish and communicate a clear timeline and progress of the project, making clear all the deliverables, dependencies and milestones, and responsibilities, while ensuring a proactive communication, anticipating roadblocks and escalating to management when needed;
You will connect and work together with many colleagues from other FF Operations teams (Fraud, Payments, Delivery, Customer Service, Partner Service, Fulfilment, Platform Success, Platform) and other departments, namely Commercial, Production, Product, Technology and Integrations, to excel delivery (on time w / quality).
You will oversee the project governance design and execution and will guarantee the success of the project by gathering needs from other stakeholders when it comes to extra resources / investment so that the business continuity is ensured.
Be knowledgeable of platform capabilities regarding Shipping, Fraud, Payments, Order Fulfilment, Retail, Customer Service, Ops Reporting and Operational Support and support the clients in the definition of the services and get it signed-off to implement.
WHO YOU ARE
Fluent in English - both written and verbal (mandatory)
Degree in Management, Economics or Engineering;
5+ years of proven experience in Project Management (mandatory), with client-facing and medium-high complex projects;
Experienced in managing internal and external stakeholders;
Business-oriented, with experience in operations, retail or omnichannel positions in E-Commerce or multichannel companies;
Comfortable leading cross-functional workstreams in a fast-paced environment;
International and open-minded attitude, being ready to work in a multicultural and inclusive environment;
Have a professional attitude, eye for detail and risks assessment, with pride in the quality of work delivered;
Able to manage multiple tasks simultaneously, respond with sense of urgency and understand deadlines;
Have strong communication skills : well-constructed emails, PowerPoint presentations, reports.
REWARDS & BENEFITS
Health insurance for the whole family, flexible working environment and well-being support and tools
Extra days off, sabbatical program and days for you to give back for the community
Training opportunities and free access to Udemy
Flexible benefits program
FARFETCH Equity plan
EQUAL OPPORTUNITIES STATEMENT
FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process.
We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
Through your application, we want to understand the skills and experiences you have that make you the perfect fit for this role and for FARFETCH.
We’re passionate about creating the conditions for Farfetchers to grow and develop but we’re also looking for people who can hit the ground running, so make sure to apply for a position where you feel you can thrive.