Sales Representative – French Speaker
Webhelp Portugal
Linda-a-Velha
há 6 dias
source : Admyjob

Sales Representative French Speaker

City : Lisbon

Job : Customer Advisor

Sector :

As a Sales Representative French Speaker, you will ensure excellent service standards and maintain a high level of customer satisfaction while enjoying every day at work.

Mission :

As a Sales Representative , you will :

  • Assist customers who have a pre-accepted request in the entity via Outbound / Inbound calls
  • Advise and answer the client questions about the product
  • Present, promote and sell products using solid arguments
  • Management of emails of inquiries, incidents, and claims of customers
  • Receive and classify the requests and documentation of new clients
  • Provide support in the integration and adaptation of business processes
  • Collect information for the entity's area of operations.
  • Commercial activities : upsell and cross-sell using the company portfolio (for ex : selling an Insurance related to the credit)
  • Profile :

  • Native or proficient French and fluent English (minimum level B2)
  • Previous experience in Customer Service or a credit recovery experience preferred
  • Commercial and Upselling skills are highly valued
  • Analytical capability of the credit cycle overview is a plus
  • Excellent communication skills combined with empathy and team spirit
  • Loves to identify customer needs and propose quick solutions
  • You would like to develop your personal qualities within a professional environment
  • For residents outside the EU, a valid work permit is required
  • Advantages :

  • Annual Gross Salary : 17K
  • Performance bonus
  • Meal allowance
  • Health insurance with a dental plan (after 6 months of contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Availability to work from home temporarily*
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
  • Life at our company :

  • Working in a diverse environment with people of more than 15 nationalities
  • Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
  • We promote mobility between companies to work at any of our sites around the world
  • New and modern offices in Lisbon.
  • Lisbon Customer Advisor - French 626

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