Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication?
You are the one we are looking for.
As a content moderator you will review and moderate business content posted on Social Media. You will be working on the Italian market and helping to build a better experience for our users.
Big challenge? Yes, but we are certain that this is the opportunity you were waiting for. We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals! Teleperformance Portugal has been present in Portugal for 20 years, we are a market leader that recruits, trains and maintains the best professionals.
As part of Teleperformance Portugal’s contingency plan regarding COVID-19, for now, you will be working from home, from the country you are currently living in.
As soon as possible and safe, you will travel to Portugal and join our multicultural team. Also, during this initial period, it will be necessary for you to work with your own device.
But don’t worry! Our IT team will give you all the support you might need.
Review and moderate online content, posted on the Italian market;
Ensure that all information uploaded by users follow the guidelines based on client’s policies;
Become and remain knowledgeable about policies and community standards;
Provide and follow best practices used to better achieve client’s KPI’s;
Use the learned knowledge to propose improvement ideas either internal or external.
Native level of written and verbal communication skills in Italian (mandatory);
Natural fast learner so you can develop your skills within a short period of time;
Fluency in English (minimum level B2);
Ability to distinguish self-beliefs from moderated content and policies;
Motivated and with a positive attitude;
Attention to detail;
Experience in dealing with high volumes of online content;
Availability to work in 24 / 7 rotating shifts, from Monday to Sunday (mandatory).
Excellent work opportunity in a dynamic leading multinational company;
Stable work and career progression;
Investment in training and personal development;
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
Free salad, fruit, soup and bread available to all employees;
Free company events and activities;
Floor animation activities, with prizes every month.
Content Moderator Italian Speakers Portugal Lisbon