Customer Service Representative with High Level German
TSP | International
Lisbon, Portugal
há 2 dias
source : Europe Language Jobs

Description : Location : Lisboa, PortugalDepartment : Native speakersSalary : Competitive salaryContract : Long-term contract Organization Our client always strives to provide the best Customer Experience to its clients by valuing human interactions and making technology simpler.

By taking a huge part of the Swiss Telecom Market, our client offers the most cutting-edge technology regarding 4G+ network and Fiber / TV Solutions.

This company is located in the heart of Lisbon, making daily access very s mple and easy. Function As a Customer Service Representative with a Native / High Level of German your main function will be to support and improve customer satisfaction.

During your day to day : - You will deliver the best service and support customers by phone in the desired language.- You will give information, solutions and counselling on the offered products / services, not only for existent customers but also, for potential new ones.

  • You will update all new customers' requests in the company' software.- You will maintain positive customer relationships through a responsible treatment of each contact always looking for news ways of improvement.
  • Requirements : You are the person we are looking for if : - You are native or have a high level in German.

    mandatory)- You have at least an intermediate level of English.- You have experience in Customer Service (preferable).- You have technological aptitude.

  • You have excellent communication and interpersonal skills.- You value reliability and punctuality.- You are passionate about people, able to inspire others and add value showing empathy.
  • Offer : - Competitive salary paid in 14 times- Monthly extra bonus- Monthly meal allowance paid in card- Monthly transportation allowance- Great office location with easy access by public transport- Flexible working schedule- On-site kitchen and cozy environment- Off-scheduled interactive team activities

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