Customer Service Agent (m/f/x) for travel agency with German
Gi Group Deutschland GmbH
Lissabon
há 2 dias

Customer Service Agent (m / f / x) for travel agency with German From now in full-time in Lisbon Grafton recruits specialists and executives on behalf of its customers throughout Europe.

Your Task - You advise customers on the selection and booking of hotels or flights. - The creation of suitable offers based on the wishes and needs of the traveller, and the subsequent direct booking, are part of your tasks.

  • You as a customer service agent also feel responsible for the acceptance of complaints and the corresponding active treatment of them.
  • You will process booking changes, adjustments and any other customer requests quickly, carefully and conscientiously. Your Profile - You have an excellent command of German and a good command of spoken and written English.
  • You have a pronounced customer orientation and communication ability. - Ideally, you have already acquired knowledge in tourism.
  • Initial experience as a telephone customer service agent is desirable. - You have EU citizenship or a work permit for Portugal.
  • Our Offer - We help you start your career as a German-speaking customer service agent in Portugal - You will receive an intensive training and familiarisation phase - There are long-term training opportunities for you - Our customer offers company apartments in Lisbon - Free Portuguese language courses, water sports, soft trekking and much more are offered to all those interested.

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