Customer Care Advisor English Speaker (m / f)
Our Customer Support Advisors will be an asset to growing exciting project, working for this big client that is a global leader in the IT field.
Your main tasks :
Troubleshoot issues related with technical equipment;
Escalate potential service issues to the appropriate level (when necessary);
Always maintain and improve customer satisfaction level.
Our Profile Requirements :
Native / High level of English (compulsory);
Previous experience in contact centre would be a plus;
Customer service oriented, with outstanding communication skills;
Valid work permit;
Flexible and with stress resilience.
Atractive salary package;
Continuous and fully paid training;
Career progression according to performance and project requirements;
Full time schedule with a rotational shift pattern (8am 8pm);
Work place : Taguspark Oeiras, Lisbon.