Customer Service Administrative Turkish Fluent (M / F)
Your new Company
Integrate a multinational company that delivery and differentiate customer experience on behalf of some of the world’s most respected brands.
Your new role
You will provide support by email, phone and some inbound and outbound calls, bearing in mind that your daily workflow can consist in record deviating activities, discovering trends, and flagging emerging issues, since as liaising and providing key support for Fraud, Payments or Order Management on daily operational issues and resolution of customer queries.
What you ll need to succeed
Be fluent in Turkish and English, both spoken and written. Attention to detail and ability to work quickly and efficiently under pressure, proving that you can work and make decisions with minimal supervision.
Good communication skills, problem-solving skills and flexibility is required since this job is direct relation to order volume and will occasionally involve overtime work.
What you ll get in return
Competitive salary with monthly performance bonus, stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development / wellbeing related classes (these vary throughout the year, ask for further details), partnerships / discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years, an international environment employing people from different nationalities and cultures.
What you need to do now