functional administrator office 365 (m/f)
Santa Maria da Feira, Aveiro
há 5 dias

job description

Randstad Professional is recruiting for a client that acts in automotive industry sector and wants to reinforce its structure with a Functional Administrator Office 365 (M / F).


The main requirements are the following :

  • Strong affinity with Microsoft office tools;
  • Office 365 knowledge;
  • Analysis of processes and change management;
  • Excellent communication skills in English in an international environment (written and oral);
  • Team-oriented, accustomed to work in an collaborative environment;
  • Strong customer focus.
  • responsibilities

    This role includes the following tasks :

  • Keep track of changes in Office 365, to evaluate and to communicate such changes to IT and
  • the user community for potential employment;
  • Launching actions to make sure that users are informed about changes;
  • Facilitate decision processes concerning the implementation of major changes announced by
  • Microsoft

  • Create / update support documents and materials for end users and the IT support organization;
  • Create / update training materials;
  • Moderate online forums related to Office 365;
  • Help and guide change management teams to employ Office 365 in processes and routines;
  • Functional support to end users by acting as a Competence Center behind the Helpdesk and a
  • potential L2 support.

  • Requests for Changes
  • Evaluation of change requests (new / change module, feature, process) and facilitating the
  • decision making process for the respective change request.


    This is the challenge, are you ready for it?


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