The Customer Supply Chain Coordinator is responsible for supporting the Customer Supply Chain team that supports the key customers in the HM, CAM and OEM groups.
The position requires interaction with customer service teams, material planners, sales & marketing, other SC functions etc.
There may also be contact with customers to follow up on their business requests. Projects will include generating reports on inventory monitoring, open orders backlog, delivery performance, freight spend, forecast monitoring.
Responsibilities & Profile
Tasks Summary & Responsibilities
Conceptional competence / think tank
Set-up specification and tools for logistics solutions
Identify software solutions
Monitoring concepts and drive optimizations
Propose new logistic concepts
Process champion for dedicated Customer Supply Chain projects i.e. cross functional review of line stop cases and coordinate accruals building
Steering committee preparation
Participate in special integrated supply chain projects as requested
Develop customers and TE liability
Compliance reporting for line stops, customer performance, logistics solutions and risk mitigation
Identify inter-project dependencies and complexities
Support Customer Supply Chain Partner Team to develop supply chain standards
Undertake other tasks that are deemed to be within the competence of the individual
Bachelor / master’s degree, preferably in logistics / supply chain
3-5-year experience in Automotive supply chain management, preferably optimization of customer related supply chain processes
Proven track record of supply chain improvements and successful customer projects
Experience in working with ERP systems and other IT systems at customer interface, e.g. EDI
Good communication skills, able to build customer relations and win customers for own ideas
Strong analytical skills, problem-solving skills, pragmatic approach (80 / 20)
Project management know-how
Method Competence, self-reliant and assertiveness
Experience managing process, process improvement and developing Standards
SAP, MS Excel, Visio, Mindmap, Tableau
Solid in English, written and spoken
20-30 % travel willingness
Experience in sales related functions, e.g. account management, customer service etc.
Values : Integrity, Accountability,Teamwork, Innovation