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We are looking for a Collections Specialist to join our Credit Management Operations Shared Services Organization located in Portugal to get involved in the following activities :
Increases the speed at which customer’s open items move to cash
Proactively tracks and collects Trade Debts & Advanced payments (when cash request is issued)
Provides visibility and supports follow up of invoice disputes
Interfaces with the customer to improve invoice approval and payment turnaround times
Highlights E2E process improvements when inefficiencies exist
Provides forecast of expected payment of open items for current quarter
Main Responsibility Area
Starts when invoices are delivered to customer’s premises
Includes CO Finance, GEPS & Non CO Finance
Excludes Inter-unit & Vertical business units (RFS, ASN, etc...)
Interacting with customer Account Payable departments to progress chase invoice approvals and payments
Line Items Status Check (Collections)
Invoice Quality Issue (Dispute Management) Supports escalation
Cash Allocation (Payments)
Supports Manual invoice mapping
Manage key / critical customer relationships
Includes establishing team work and handover points between PM, OM, CO,
Challenges any failure in the process preventing fast turn-around of invoices, i.e. disputes
Proactively reconciles invoices by working with both the CT team and the customer representatives to ensure payments by the due date
Provide status and trade debtor reports for customer and CT meetings
Supports achievement of customer Overdue and cash targets
Supports CBC / Asset Controllers with SoR administration, Due date amendments, provide accurate cash forecasting
Provide additional analysis as required
Doubtful account analysis, supports with communication of any eventually required write-off or bad-debt provisions
Support SOX Controls RE 203 , RE 205 and TR620.
Follow-up liquidation cases (if any)
Responsible to administer customer related follow up actions in Receivables Management Tool in accordance with SSO Collections relevant SOPs
BSc (Finance degree)
Fluent English is must additional language (French / Arabic) knowledge will be a plus
Problem Solving / Organization / Prioritization skills
Numeracy, MS Excel
Assertive and Influencing Others
Business Orientation (Credit / Collections / Sales / OM)
Working Across Boundaries
Contract Management knowledge preferable
Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges.
We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
Nokia culture welcomes people as their true selves. Come create the technology to connect the world.